Customer Relationship Agent (German speaking)

  • Xatena AG
  • Zürich or remote
  • Feb 11, 2019
freier Mitarbeiter Customer Service


You have great communication skills and love pursuing your tasks in a structured manner?

Welcome to Xatena. Xatena is a technology start-up. We digitize the B2B network in healthcare supply and upload it to the cloud. We do all this in favour of the patient’s safety, cost effectiveness and healthcare quality.

Our platform is already operational and serves many prominent customers, and now it is time to conquer the world. Do you want to help us shape our success story?


Join our team as a Customer Relationship Agent:


Your mission

You will be in charge of acquiring and organizing sets of medical device data that is crucial to our hospital partners. The healthcare landscape is changing and new regulations have a big impact on the future supply of medical devices to hospitals. Your job will play a major role in ensuring the supply of certified medical devices to hospitals. Therefore, you will contact many healthcare suppliers and manufacturers in order to gather and organize the required data.


Your profile

We are looking for an ambitious and focused Customer Relationship Agent to help enhance our B2B market platform. You have the following qualifications?

  • Experience in customer interactions
  • Communicative with a positive mind-set
  • Endurance and reliability
  • Proactive and hands-on personality
  • Fluent in German (native level) and English (professional level)
  • Valid working permit for Switzerland or the EU


We offer

  • Possibility to make a big impact on the healthcare procurement and distribution sector
  • A dynamic and fast-paced startup environment
  • Flexibility on working hours and location (home office friendly)
  • A flat hierarchy and great team spirit
  • Team of innovative and experienced start-up professionals
  • Workplace in down-town Zurich, 10 Minutes from Zurich main station, 5 Minutes to Lake Zurich
  • Agile organisational model that distributes power across peers
  • Opportunity to drive change, to influence and innovate
  • One-year contract with the potential of an open-ended full-time contract


Ready for the mission? Get in contact with your future team members and tell us about your goals on the phone.



Kommunikationswissenschaften,   Logistik,   Marketing und Digitale Medien,   Wirtschaftsinformatik,   Wirschaftswissenschaften